Username Post: Responding to Emails
Posts: 7

Reg: 01-10-18
01-09-19 01:32 PM - Post#15707    
    In response to VinceA

Just stating a fact. It's very simple. If conventions don't want "unsolicited" emails, then they shouldn't post their email address on the website. Posting an email address means that all inquiries are essentially "solicited."

If a con is understaffed and unable to respond to all emails - make that clear.
If a con gets too many emails to respond to, then clearly state on your contact page that you cannot respond to all emails.
It is unprofessional to post an email address with no disclaimer and then ignore emails.

As for cons being nothing without celebrities - obviously that is hyperbole - but the reality is that conventions are designed to celebrate fandoms - and the people who make those fandoms are largely why cons exist. That is a fact, not an insult.

If a con doesn't know how to practice business professionalism, then they should simply remove contact information from their website. Not sure why that is "rubbing people the wrong way." It's like business behavior 101.
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